1. Data controller

• Responsable: EXPRELAX S.L
• NIF/CIF: ESB56006331
• Domicilio: C/ALCALDE SANZ NOGUER 20, SPAIN
• Email de contacto: info@staykernel.com

2. What data we process

Through the website, data voluntarily provided by the user via the contact form or by email may be processed, such as name, email address, hotel name, current PMS, and the information included in the message.

3. Purposes of processing

• Handle requests for information, contact, or a demonstration.
• Manage communications related to Staykernel services and solutions.
• Carry out commercial follow-up arising from a prior request by the data subject.
• Comply with applicable legal obligations.

4. Legal basis

The legal basis for processing is the consent of the data subject when submitting their enquiry and, where applicable, the application of pre-contractual measures requested by the data subject.

5. Data retention

Data will be kept for the time necessary to handle the request and, afterwards, for the periods required by applicable law or while liabilities may arise. In the case of subsequent commercial communications, the data will be kept while there is a prior relationship, legitimate interest, or supporting consent, and until the data subject requests its deletion.

6. Recipients

As a general rule, data will not be disclosed to third parties except where legally required. However, providers offering auxiliary services necessary for the operation of the website, hosting, email, or technical support may access the data under the corresponding data processing agreements where required.

7. International transfers

As a general rule, international data transfers are not foreseen. If services from providers located outside the European Economic Area are used in the future, the appropriate safeguards required by data protection regulations will be adopted.

8. Rights of data subjects

You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and portability, as well as withdraw consent at any time, by sending a request to hello@staykernel.com or to the controller’s postal address.

Likewise, if you believe the processing does not comply with the regulations, you may lodge a complaint with the Spanish Data Protection Agency.

9. Mandatory or optional nature of data

Fields marked as mandatory in the form are necessary to properly handle the request. Refusal to provide this data may prevent a response to the enquiry.

10. Security

The controller will adopt appropriate technical and organisational measures to protect personal data and prevent its alteration, loss, processing, or unauthorised access, taking into account the state of the art, the nature of the data processed, and the existing risks.

11. Update date

Last updated: April 17, 2026.